OES

Claims

OES customer claims, trends and root causes.

Total Claims

7

In view

Open / In Progress

3

Unresolved

Resolved

4

Closed

Total Cost

€245,400

Impact

Claims by Reason

Root cause distribution

Monthly Opened vs Closed

Last 6 months

Claim List

All active and recently closed claims

Claim No.CustomerProductIssueSeverityDateCostStatus
CLM-OES-2026-038ArcelikWasher Drum CoverSurface warpingMedium2026-04-10€32,000Open
CLM-OES-2026-037Bosch SiemensFridge Inner PanelColor variationLow2026-04-09€12,000In Progress
CLM-OES-2026-036Vestel ElectronicsPlastic HousingAssembly fitHigh2026-04-08€98,000In Progress
CLM-OES-2026-035Samsung AppliancesMicrowave FrameMaterial strengthHigh2026-04-07€68,000Resolved
CLM-OES-2026-034LG TurkeyTV Back CoverDimensional toleranceMedium2026-04-06€22,000Resolved
CLM-OES-2026-033BekoOven Door HandleSurface defectLow2026-04-05€8,000Resolved
CLM-OES-2026-032ArcelikDishwasher BasePackaging damageLow2026-04-04€5,400Resolved